TY - BOOK AU - Miller,William R. ED - EBSCOhost. TI - Listening well: the art of empathic understanding SN - 9781532634857 U1 - 153.68 23 KW - Listening KW - Empathy KW - Interpersonal relations KW - Pastoral care KW - Pastoral counseling N1 - Includes bibliographical references; Together -- Accurate empathy -- How accurate empathy works -- The attitude of empathic understanding -- Roadblocks to listening -- The picture without the sound -- Asking questions -- Forming reflections -- Diving deeper -- Affirming -- Express yourself -- Listening well in relationships -- Empathic understanding in close relationships -- Listening for values -- Listening well in conflict -- The promise of empathic understanding; Electronic reproduction; Ipswich, MA; Available via World Wide Web UR - http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1770065&authtype=shib&custid=s1145751 ER -