Includes bibliographical references (pages 187-189).

pt. 1: Understanding conflict and culture -- The amazing contours of conflict -- Cultural diversity was God's idea (and so was unity) -- Handling conflict the American way -- Conflict and cultural values -- pt. 2: Cultural diversity and conflict resolution -- Mediation and the mediator -- The one-down position and vulnerability -- Storytelling and proverbs -- Inaction, misdirection, silence and indefinite persons -- pt. 3: Implications for the gospel message -- Communicating the gospel across cultures -- Power and winning : the twin diseases -- Communication principles for conflict resolution : a case study from Joshua -- Principles for managing conflict.

"With a particular focus on Asian and Hispanic cultures (at home and around the word) and on African culture, Duane Elmer walks readers through various types of conflict and show how they can be handled effectively and appropriately. Elmer give numerous stories and examples from his experience and from others' to show how handling conflict well builds solid relationships. With an eye out for biblical principles, he looks at a variety of sticky questions in Scripture. This is a book not just of theory but of practical models for conflict resolution." --Back cover.