MARC details
000 -LEADER |
fixed length control field |
03986nam a22003972a 4500 |
001 - CONTROL NUMBER |
control field |
9780230367142 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
UK-WkNB |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20180925095611.0 |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
fixed length control field |
cr |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
111215s2011 enka |s|||||||0|0 eng|d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780230367142 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0230367143 |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
UK-WkNB |
Language of cataloging |
eng |
Transcribing agency |
UK-WkNB |
072 #7 - SUBJECT CATEGORY CODE |
Subject category code |
KJMV7 |
Source |
bicssc |
072 #7 - SUBJECT CATEGORY CODE |
Subject category code |
KJP |
Source |
bicssc |
072 #7 - SUBJECT CATEGORY CODE |
Subject category code |
KJG |
Source |
bicssc |
072 #7 - SUBJECT CATEGORY CODE |
Subject category code |
BUS |
Source |
eflch |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
174.4 |
Edition number |
23 |
245 10 - TITLE STATEMENT |
Title |
Ethics in marketing and communications |
Medium |
[electronic resource] ; |
Remainder of title |
Towards a global perspective / |
Statement of responsibility, etc |
Edited by Mary M. McKinley. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
Basingstoke, |
Name of publisher, distributor, etc |
Palgrave Macmillan, |
Date of publication, distribution, etc |
2011. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
144 p. : |
Other physical details |
4 figures, 17 13. |
500 ## - GENERAL NOTE |
General note |
Electronic book text. |
500 ## - GENERAL NOTE |
General note |
Epublication based on: 9780230358553. |
505 0# - FORMATTED CONTENTS NOTE |
Formatted contents note |
Marketing Communications and Ethics-- K.S.Jahdi Responsible Communications Agencies-- A.Badran How Web 2.0 Will Save CSR-- F.Mauleon Ethical Dilemmas In Customer Relationship Management-- M.McKinley Brand Communication and Ethics-- A.Mathieu Is Advertising Targeting Vulnerable Customers in China? L.F.Fayol-Song The Ethical Paradoxes of Tourism-- P.Callot Marketing Ethical Banking-- E.Paulet & F.Relano. |
506 ## - RESTRICTIONS ON ACCESS NOTE |
Terms governing access |
Access restricted to subscribing institutions. |
520 ## - SUMMARY, ETC. |
Summary, etc |
This book takesan international perspective on the topical issues of marketing ethics and ethical communications. Thecontributors are professors of business in various European institutions who bring their international background and experience to this body of work. |
Expansion of summary note |
Research indicates that the integrity demonstrated by a business can have a positive effect on its bottom line. The challenge is to not only embrace and voice ethical principles, but to also practice them in all business transactions. When the world knows that a business can be trusted to act ethically, the results show up not only in higher profits but also in lower employee turnover and better customer relations. This volume of research reinforces our comprehension of marketing as more than a functional area of organisations; marketing spans the boundaries of the enterprise and is the nexus for many of its stakeholders. Therefore, the reader will find chapters relating not only to typical marketing activities such as advertising but also about the importance of communicating ethics in the banking industry and the ethical concerns of promoting tourism. For it is not a matter of simply behaving ethically but of voicing that behavior and the resulting impact of it on the company, on the consumer, on the shareholder and on society as a whole. Practitioners and educators will find useful insights that will permit them to understand the different and conflicting perspectives on ethical dilemmas in marketing and communications, to propose and defend the 'best' ethical response to the situation and to accept that there are consequences for each of those involved in the decision. Ethical dilemmas are often multifold, requiring the individual to explore, differentiate and choose among conflicting loyalties. The countries that provide the setting for the research in this book include China, France, Switzerland, the United Kingdom and the United States. |
538 ## - SYSTEM DETAILS NOTE |
System details note |
Mode of access: World Wide Web. |
545 0# - BIOGRAPHICAL OR HISTORICAL DATA |
Biographical or historical note |
MARY C. MCKINLEY is Director of the ESCEM-Europe Centre. She was previously Communications Manager at the Regional Environmental Center for Central and Eastern Europe, Szentendre Hungary from 1999 to 2002. Her research interests include organizational communications, marketing ethics and sustainable development. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Marketing |
General subdivision |
Moral and ethical aspects. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Communication in marketing |
General subdivision |
Moral and ethical aspects. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Business ethics. |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
McKinley, Mary M. |
856 40 - ELECTRONIC LOCATION AND ACCESS |
Uniform Resource Identifier |
<a href="http://ezproxy.lib.gla.ac.uk/login?url=http://www.palgraveconnect.com/doifinder/10.1057/9780230367142">http://ezproxy.lib.gla.ac.uk/login?url=http://www.palgraveconnect.com/doifinder/10.1057/9780230367142</a> |
Public note |
Connect to e-book |
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
a |
.b3015764x |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Dewey Decimal Classification |
Koha item type |
E-Book |